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  • CraftBukkit / Spigot / Paper (some forks are not officially supported due to the changes they make) / Sponge / BungeeCord / Velocity
  • File Manager access
  • If you're using it on BungeeCord: If you use BungeeCord a proxy, e.g. Velocity: ensure it's the latest build.updated!

Warning
titleCommon Mistake

If your setup uses a proxy (e.g. BungeeCord/Velocity) you only need to install it on either the proxy or the servers behind the proxy (whether they are Paper / Spigot / Sponge etc).

If you choose to use BungeeCordput it on the proxy, note that you will not be able to see yourself blocking swords with 1.8 servers, and software like anti-cheat may perform worse due to the translation being on a different level.

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Server VersionClients can connect with
1.8.x1.8.x, 1.9.x, 1.10.x, 1.11.x, 1.12.x, 1.13.x, 1.14.x, 1.15.x, 1.16.x, 1.17.x, 1.18.x, 1.19.x, 1.20.x, 1.21.x
1.9.x1.9.x, 1.10.x, 1.11.x, 1.12.x, 1.13.x, 1.14.x, 1.15.x, 1.16.x, 1.17.x, 1.18.x, 1.19.x, 1.20.x, 1.21.x
1.10.x1.10.x, 1.11.x, 1.12.x, 1.13.x, 1.14.x, 1.15.x, 1.16.x, 1.17.x, 1.18.x, 1.19.x, 1.20.x, 1.21.x
1.11.x1.11.x, 1.12.x, 1.13.x, 1.14.x, 1.15.x, 1.16.x, 1.17.x, 1.18.x, 1.19.x, 1.20.x, 1.21.x
1.12.x1.12.x, 1.13.x, 1.14.x, 1.15.x, 1.16.x, 1.17.x, 1.18.x, 1.19.x, 1.20.x, 1.21.x
1.13.x1.13.x, 1.14.x, 1.15.x, 1.16.x, 1.17.x, 1.18.x, 1.19.x, 1.20.x, 1.21.x
1.14.x1.14.x, 1.15.x, 1.16.x, 1.17.x, 1.18.x, 1.19.x, 1.20.x, 1.21.x
1.15.x1.15.x, 1.16.x, 1.17.x, 1.18.x, 1.19.x, 1.20.x, 1.21.x
1.16.x1.16.x, 1.17.x, 1.18.x, 1.19.x, 1.20.x, 1.21.x
1.17.x1.17.x, 1.18.x, 1.19.x, 1.20.x, 1.21.x
1.18.x1.18.x, 1.19.x, 1.20.x, 1.21.x
1.19.x1.19.x, 1.20.x, 1.21.x
1.20.x1.20.x, 1.21.x
1.21.x1.21.x

Note: Future versions like 1.19 will work on all of the above due to how the plugin is built. (Excluding issues where noted)

You may also use ViaBackwards for backwards 1.9-1.16 21 support on the above servers and ViaRewind will allow 1.8/1.7.

Bukkit / Spigot Compatibility Issues

If you wish to use ProtocolSupport, for 1.8.8 servers use build 388. Otherwise try the according build, late-bind may not function properly when using ProtocolSupport + ViaVersion. ViaRewind may also be a alternative solution to ProtocolSupport.

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You can download the latest release from the top of of https://wwwhangar.spigotmcpapermc.orgio/resources/viaversion.19254/updatesViaVersion/ViaVersion, download this to your plugin folder.

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/viaversion dump - Gives you a link with useful information you can provide to us to help us support you. (Make sure to allow dump.viaversion.com:443 in your firewall)

/viaversion list - Provides a list of all users connected and their versions (also includes ProtocolSupport if installed)

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If you believe the issue is a bug, and not a configuration issue report it here on GitHub.

For support, (EU times mostly) you can use our Discord server.